Data Protection & Privacy
99wim collects only what it needs, uses your data exclusively to operate your account, and never sells any information to third parties. This policy explains in plain terms how we handle each type of personal data, what your rights are, and how to exercise them.
How We Handle Your Data
Before the full document, here are the most important principles that guide how 99wim handles your personal information.
Data Lifecycle
From registration to account closure, see what happens to every piece of information you share with 99wim.
This Privacy Policy describes how 99wim collects, uses, stores, shares, and protects the personal data of users of the platform available at https://99wim.cash. By creating an account on 99wim, you confirm that you have read and understood this Policy. Questions can be sent to suporte@99wim.cash. This Policy supplements the Terms and Conditions of 99wim and should be read together with them.
For the purposes of the General Data Protection Law (Law No. 13,709/2018), the controller of personal data of 99wim platform users is the operating entity of the site https://99wim.cash.
The official contact channel for privacy and data protection matters is the email suporte@99wim.cash. Requests related to the exercise of data subject rights — access, correction, portability, deletion — must be sent to that address with user identification (full name and registered CPF) so we can process the request securely.
Data Protection Officer (DPO): 99wim has appointed a Data Protection Officer who can be reached directly at suporte@99wim.cash with the subject line "DPO — Data Request".
99wim collects personal data at different points throughout your interaction with the platform. Below are the types of data collected and when each is gathered:
Registration data:
Identity verification data (KYC):
Usage and browsing data:
Financial data:
Communication data:
99wim uses the data collected exclusively for the following purposes:
What we do not do: 99wim does not use your data to build consumer profiles for sale to external advertisers, does not cross-reference your information with third-party databases for marketing purposes, and does not make automated decisions that affect your rights without the possibility of human review.
The LGPD requires that every personal data processing operation have a legal basis to justify it. 99wim grounds the processing of user data on the following bases set out in Art. 7 of Law No. 13,709/2018:
| Legal Basis | How It Applies at 99wim |
|---|---|
| Contract performance | Creating and operating your account, processing deposits and withdrawals via Pix, and settling bets — all operations required to fulfill the platform's terms of use. |
| Legal obligation | Identity verification (KYC), anti-money laundering, and financial record retention as required by Brazilian law. |
| Legitimate interest | Fraud detection, platform security, and aggregated analysis for service improvement — always with minimal impact on user privacy. |
| Consent | Sending marketing and promotional communications by email or phone (opt-in), non-essential cookies for experience personalization. |
Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal. To revoke consent, simply update your communication preferences in the account dashboard or submit a request to suporte@99wim.cash.
99wim does not sell users' personal data. Information is shared with third parties only in the following situations, each with a specific purpose and contractual data protection controls in place:
Under no circumstances does 99wim share users' personal data with marketing companies, data brokers, ad networks, or any third party for commercial purposes not directly related to the operation of the platform.
99wim uses cookies and similar technologies to ensure the platform operates correctly and to improve the user experience. The types of cookies used are:
You can manage cookie preferences through the banner shown on your first visit or through your browser settings. Disabling essential cookies will prevent you from using the platform. Performance, functionality, and analytics cookies can be disabled without affecting basic account access.
99wim does not use third-party cookies for remarketing or behavioral advertising on other sites.
99wim implements the following technical and organizational measures to protect users' personal data against unauthorized access, loss, alteration, or improper disclosure:
In the event of a security incident: If 99wim identifies a breach or unauthorized access to personal data, you will be notified within the timeframe required by the LGPD and guided on the protective measures to take. Relevant incidents will also be reported to the National Data Protection Authority (ANPD).
99wim retains users' personal data for as long as necessary to fulfill the purposes for which it was collected, in compliance with the minimum retention periods required by law:
When requesting account closure, the user may also request early deletion of data not subject to a legal retention obligation. 99wim will process the request within 15 business days and confirm by email which data was deleted and which must be retained by law, along with the remaining retention period.
Brazil's General Data Protection Law grants personal data subjects a set of rights that 99wim is fully committed to upholding. See what your rights are and how to exercise them:
| Right | What does | How to exercise your rights at 99wim |
|---|---|---|
| Access | Know what personal data 99wim holds about you and how it is used. | Submit your request to suporte@99wim.cash with the subject line "Access My Data". |
| Correction | Correct incomplete, inaccurate, or outdated data. | Update it directly in your account dashboard or submit a request via support email. |
| Anonymization / Blocking | Request the anonymization or blocking of unnecessary data or data processed in non-compliance with the LGPD. | Send a request to suporte@99wim.cash describing the specific data. |
| Portability | Receive your data in a structured, machine-readable format to transfer it to another service. | Request an export via suporte@99wim.cash — 15 business days turnaround. |
| Deletion | Request the deletion of data processed on the basis of consent or when it is no longer needed. | Submit your request to suporte@99wim.cash — data subject to legal obligations will be retained for the required period. |
| Withdrawal of consent | Withdraw consent previously given for processing based on that legal basis. | Update your communication preferences in your account or send a request by email. |
| Sharing information | Know which third parties 99wim shares your data with. | Details are in section 5 of this policy; additional information is available via email. |
| Objection | Object to processing carried out on the basis of legitimate interest that causes disproportionate impact. | Send a substantiated request to suporte@99wim.cash. |
99wim responds to data subject rights requests within 15 business days. If a request is complex or involves large volumes of data, this deadline may be extended by an additional 15 business days, with prior notice to the user. We do not charge any fee for exercising these rights.
If you believe your rights have been violated, you may file a complaint with the National Data Protection Authority (ANPD), as set out in art. 55-J of the LGPD.
99wim is a platform strictly restricted to users who are 18 years of age or older. We do not intentionally collect personal data from minors and do not allow their registration or use of our services under any circumstances.
During registration, the user confirms they are 18 or older. 99wim conducts identity verification (KYC) that includes age confirmation through official documents. Accounts identified as belonging to minors are closed immediately and deposits are returned to the sender.
If a legal guardian discovers that a minor has created an account on 99wim, please contact us immediately at suporte@99wim.cash so we can take the necessary steps as quickly as possible.
99wim may update this Privacy Policy periodically to reflect changes in the services offered, applicable legislation, or data processing practices. The current version will always be available at https://99wim.cash/privacy-policy with the last updated date shown at the top of this page.
When changes are materially significant to users' rights, 99wim will notify users of the updates via their registered email at least 7 calendar days before the new version takes effect. For minor changes — such as contact updates or grammatical corrections — advance notice may not be sent, but the update date on the page will be revised.
Continued use of the platform after any amendment to this Policy takes effect constitutes acceptance of the updated version. If you disagree with a change, you may close your account and request data deletion as described in section 8.
For any questions, requests, or communications related to this Privacy Policy and the handling of personal data by 99wim, please use the channels below:
The response time for personal data-related requests is up to 15 business days from the date of receipt. For requests submitted via chat, an agent can provide immediate guidance and open a formal review process if needed.
This Privacy Policy is governed by the laws of Federative Republic of Brazil, in particular by Law No. 13,709/2018 (LGPD) and other regulations issued by the National Data Protection Authority (ANPD). Any disputes arising from this Policy shall be submitted to the courts of the district of São Paulo — SP.
When you create an account on 99wim to bet on the Brasileirão, play a round of Aviator, or join the VIP Program, you are trusting the platform with important personal information — your name, CPF, banking details, and betting history. That trust is taken seriously. The decision to build a privacy policy in plain language, free of excessive legal jargon, reflects the same principle that guided the development of the entire platform: respecting Brazilian users with clear, straightforward information.
The CPF is sensitive data in Brazil — it is the key to accessing banking services, filing income taxes, and dozens of financial transactions. 99wim collects the CPF because it is required to identify the account holder, meet identity verification requirements, and process Pix withdrawals to the correct key. However, 99wim users' CPF is never shared with business partners, is never cross-referenced with external databases for marketing purposes, and is stored in encrypted format on servers with restricted access.
The identity verification (KYC) process is another area where 99wim goes beyond the regulatory minimum. Verification is used to confirm that you are 18 or older, that the CPF on file is genuinely yours, and that no duplicate account exists in the system. Documents submitted — RG, CNH, proof of address — are reviewed by the compliance team and by specialized document verification partners, always under a data protection agreement. Once the legal retention period has passed, those documents are securely destroyed.
Betting history is data that many platforms treat as their own property — used for behavioral analysis and aggressive offer personalization. 99wim uses betting history for operational purposes only: calculating VIP Program cashback, auditing withdrawals, and detecting fraud patterns. It is not used to build a psychological profile of the player or to automatically set betting limits without human review. You can access your full betting history in the account dashboard at any time.
Brazil's General Data Protection Law (LGPD) established a set of rights that every user of digital platforms should exercise regularly. The right of access lets you know exactly what data a company holds about you. The right of correction lets you update outdated information. The right of deletion lets you remove data that is no longer needed. 99wim processes these requests within 15 business days via suporte@99wim.cash — at no charge, with no red tape, and with written confirmation of what was done.
The cookies used by 99wim are primarily essential — they are needed so you can log in, stay signed in during a Spaceman session, or place a live bet on the Brasileirão without getting disconnected. Aggregated analytics cookies, when used, generate anonymized data that helps identify where the platform is slow or where the interface could be more intuitive. There are no behavioral tracking cookies for advertising on other sites.
If after reading this Privacy Policy you have any specific questions about how a particular piece of data is handled, or you want to exercise any of your rights as a data subject, 99wim support is available via live chat 24 hours a day, including weekends and holidays. Privacy isn't a page you read once and forget — it's part of the relationship 99wim wants to maintain with every user over time.
Common Questions
Play Responsibly
Betting is entertainment — and it should stay that way. 99wim provides real tools to help you stay in full control of your experience on the platform, all processed securely and in compliance with the LGPD: